Customer CareCustomer Care Department
Bendix
For general enquiries concerning your Bendix appliance55-77 High Street
or for further information on Bendix products, pleaseSlough
contact our Customer Care Department by letter or
telephone as follows:Berkshire
SL1 1DZ
Tel 08705 950 950*
* calls to this number may be recorded for training
purposes.
Guarantee Conditions
IProducts of Bendix manufacture which are NOT
Standard guarantee conditions
marketed by Bendix.
We, Bendix undertake that if, within 12 months of the
date of the purchase, this Bendix appliance or any part
thereof is proved to be defective by reason only ofEuropean guarantee
faulty workmanship or materials, we will, at our option,
repair or replace the same FREE OF ANY CHARGEIf you should move to another country within Europe
then your guarantee moves with you to your new home
for labour, materials or carriage on condition that:subject to the following qualifications:
IThe appliance has been correctly installed and used
only on the electricity supply stated on the ratingIThe guarantee starts from the date you first
purchased your product.
plate.IThe guarantee is for the same period and to the same
IThe appliance has been used for normal domesticextent for labour and parts as exists in the new
purposes only, and in accordance with the
manufacturer?s instructions.country of use for this brand or range of products.
IThe guarantee relates to you and cannot be
IThe appliance has not been serviced, maintained,transferred to another user.
repaired, taken apart or tampered with, by any
person not authorised by us.IYour new home is within the European Community
(EC) or European Free Trade Area.
All service work under this guarantee must be
undertaken by a Service Force Centre.IThe product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
Any appliance or defective part replaced shall becomenormal household.
the Company?s property.IThe product is installed taking into account
This guarantee is in addition to your statutory and other
legal rights.regulations in your new country.
Before you move please contact your nearest Customer
Home visits are made between 8.30am and 5.30pmCare Centre, listed below, to give them details of your
Monday to Friday. Visits may be available outside thesenew home. They will then ensure that the local Service
hours in which case a premium will be charged.
Organisation is aware of your move and able to look
after you and your appliances.
ExclusionsFranceSenlis+33 (0)344 62 20 13
This guarantee does not cover:GermanyNurnberg+49 (0)800 234 7378
IDamage or calls resulting from transportation,ItalyPordenone+39 (0)800 11 75 11
improper use or neglect, the replacement of any lightSwedenStockholm+46 (0)20 78 77 50
bulbs or removable parts of glass or plastic.
UKSlough+44 (0)1753 219898
ICosts incurred for calls to put right an applianceIrelandDublin+353 (0)1 4090752
which is improperly installed or calls to appliances
outside the United Kingdom.
IAppliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
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